Privacy Policy

Last Updated: May 19, 2026

Mixed Mediums (“we”, “us”, “our”) is a full-service video production company based in Adelaide, South Australia. We are committed to protecting the privacy of our clients, website visitors, contractors, and individuals who appear in the video content we produce.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (https://www.mixedmediums.com.au/) or engaging our video production services, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

The types of personal information we may collect depend on your interaction with us, and include:

  • Contact Information: Name, business name, email address, phone number, and physical or billing address when you query or engage our services.

  • Project & Creative Data: Briefs, scripts, outlines, and communications related to your video production.

  • Production Footage and Imagery: Raw and edited video footage, audio recordings, and still photographs which may feature your image, voice, likeness, or location (including talent, employees, or members of the public).

  • Website Analytics: IP addresses, browser types, pages visited, and cookies tracking your interactions with our website to help us improve user experience.

2. How We Collect Personal Information

We collect personal information in a few different ways:

  • Directly from you: When you contact us via our website, email, phone, or in person to discuss a project.

  • During Production: Through the physical process of filming, recording audio, or photographing during the pre-production, production, and post-production phases.

  • From Third Parties: Such as talent agencies, casting agents, or clients who provide us with names and contact details of individuals involved in a project.

  • Automatically: Through cookies and tracking technologies used on our website.

3. Purpose of Collection and Use

We collect and use your personal information for purposes including:

  • Providing video production, editing, and distribution services.

  • Communicating with clients regarding ongoing projects, quotes, and billing.

  • Managing talent, crews, and location agreements.

  • Marketing and promoting our services (e.g., displaying completed client projects or “behind-the-scenes” material on our website and social media channels, subject to client agreements).

  • Improving our website and tailoring our digital services.

  • Complying with legal and regulatory obligations.

4. Disclosure of Personal Information

We do not sell your personal information. We may disclose your information to third parties only under the following circumstances:

  • Contractors and Service Providers: Such as freelance camera operators, audio engineers, editors, animators, or talent who need the information to complete work on your project.

  • Clients: If you are an actor, extra, or participant in a film, your information/likeness will be provided to the client commissioning the project.

  • Public Display: With client consent, finished videos may be published on our website, Vimeo/YouTube, or social media platforms as part of our creative portfolio.

  • Legal Compliance: Where required or authorized by law, or to protect the safety, rights, or property of Mixed Mediums.

5. Data Security and Storage

We take reasonable steps to secure the personal information and media files we hold from misuse, interference, loss, unauthorised access, modification, or disclosure.

  • Digital files, project briefs, and video footage are stored on secure local servers, encrypted hard drives, or trusted cloud-based storage solutions.

  • While we implement robust security practices, no data transmission over the internet or media storage device can be guaranteed to be 100% secure.

6. Video Footage and Talent Release

Video recordings inherently capture personal data (likeness and voice). For professional productions involving actors or interviewees, we utilise Talent Release Forms to secure explicit permission to capture and use an individual’s likeness. For corporate or public shoots, we work with our clients to ensure appropriate signage or notifications are provided where required.

7. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you, or to request that we correct any inaccuracies. If you wish to make a request, or if you are featured in a video and wish to discuss the handling of your likeness, please contact us using the details below. We will respond to your request within a reasonable timeframe.

8. Cookies and Third-Party Links

Our website may use cookies to optimize your browsing experience. You can choose to disable cookies through your browser settings, though it may affect website functionality. Our website may also contain links to external sites (such as video hosting platforms or social media). We are not responsible for the privacy practices of those external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The “Last Updated” date at the top of this page will change accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please reach out to us at:

Mixed Mediums Adelaide, South Australia

Website Contact: https://www.mixedmediums.com.au/contact